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In the dynamic landscape of modern business, organizations are constantly seeking ways to enhance service delivery and elevate customer satisfaction. Our ITIL framework emerges as a powerful tool to achieve these objectives by providing a structured system for managing information technology services. ITIL's comprehensive set of principles, proces

The General Data Protection Regulation (GDPR) has revolutionized the landscape of data privacy, presenting both challenges and opportunities for IT professionals. To ensure alignment, a structured roadmap is essential. This roadmap should encompass key aspects such as data mapping, analysis, establishing robust security measures, and fostering a cu

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